Berhabis masa, duit , tenaga dan semuanya untuk menyiapkan tesis ini dan menhabiskan pembelajaranKU DI UiTM KELANTAN, MACHANG DAN KOTA BAHRU adalah kenangan paling indah, manis dan bercampur pahit dalam mengharungi segala cabaran dugaan. ceh :P
Hence, this is my acknowledgement :)
Alhamdulillah, researcher deepest appreciation to all those who had contributed directly and indirectly towards the successful completion of present research. My research entitled “ A Study on Customer Relationship Management at TMpoint, (A Study in TMpoint Kuala Lipis)”.
The researcher owes tremendous debts to the following ; Foremost, for the researcher lecturer, Prof. Madya Dr. Azman Che Omar for their kind of lesson, critism, encouragement and helps. Without his guiding principle, this research has not finished and unable to submit. An appreciation also goes to Madam Nur Hazelen Mat Rusok, my second examiner that give an opinion about this research. I would like to thank to all the people who had gives their help and support in order to complete my research well.
Besides, I would like to express my special thanks to all staff in TMpoint Kuala Lipis especially to my supervisor during practical training, En Abdul Halim bin Manan (Sales & Customer Service Officer ) for granting permission for me to undergo my research at TMpoint Kuala Lipis . Special thanks also to my entire friends for their support.
The most important supporter is the family that always being a backbone and spirit to do all the things undertaking. Thank you with lot of love to the researcher beloved family.
A millions of Thank You
Mohamed bin Mat
Siti Juriah Binti Abu Bakar
Ahmad Zamali Bin Mohamed
Ahmad Shahmili Bin Mohamed
Ahmad Iznan Bin Mohamed
Ahmad Yusri Bin Mohamed
Ahmad Hafizi Bin Mohamed
Maimunah Binti Ismail
Kejuruteraan Elektrik Desa Perian
and not forget also to My Mr Al, dat always be there for me :)
lThank you :))